Privacy Policy

Last Updated: 16/11/2024

This privacy policy (this “Privacy Policy”) describes the practices of Martonic (“Martonic,” “we,” “our,” and “us”) with respect to the Personal Information we collect from or about you when you use our websites or services (collectively, the “Services”).

What information do we collect?

Personal Information You Provide:

We collect certain Personal Information you provide to us through:

Your access or use of the Services;
Your electronic communications with us, such as when you inquire about the Services, including in regard to the merchandise and other products available through our website;
Your subscription to our newsletters or updates;
Your registration for membership offerings available through the Services; and
Your offline communications with us, such as in-person communications.

The Personal Information we collect when you provide it directly to us may include, but is not limited to, the following types of information:

Account Information: When you create an account with us, we will collect information associated with your account, including, to the extent applicable, your name, contact information, account credentials, payment card information, and transaction history.
Purchase/Registration Information: When you make a purchase or attempt to make a purchase using the Services, we collect your name, email address, shipping address, and phone number.
Financial Information: When you make a purchase using the Services, the vendors we use to process your payment may collect the payment information you are required to provide when making such a purchase, as well as certain government identifier information for fraud purposes and other purposes permissible under applicable law.
Transaction Information: When you make a purchase using the Services, we collect information about the transaction, such as the purchase amount, product purchased, and date of purchase.
Communications: When you communicate with us, we collect your name, contact information, and the content of any messages you send us.

You are not required to provide any information to us, but some features of the Services may not be accessible to you unless you provide certain information.

Personal Information You Automatically Provide When You Use the Services:

We or certain of our vendors may collect the following Personal Information that you automatically provide when you use or interact with the Services:

Log Data: We may collect information that your browser or device automatically sends us when you interact with the Services, such as your IP address, your browser type and settings, and the date and time of your interaction with the Services. Certain of our vendors may collect this information on our behalf.
Usage Data: We may collect information about the way you use the Services, such as the frequency of your use, the types of content that you view or engage with, the actions you take, and the ways in which you navigate the Services. Certain of our vendors may collect this information on our behalf.
Device Information: We may collect information about the device you use to interact with the Services, such as the name of the device, the device’s unique identifiers (e.g., IDFA or Android ID), and its operating system. Certain of our vendors may collect this information on our behalf.
Location Information: We may collect information about your general location that we infer from your IP address. Certain of our vendors may collect this information on our behalf.
Cookies, Other Tracking Technologies, and Analytics: We and those of our vendors that provide us online analytics products may use cookies, clear GIFs, pixel tags, and other tracking technologies to collect information about your interactions with the Services and about the computers and devices (including mobile devices) you use to access the Services. These technologies help us understand user behavior, personalize preferences, perform research and analytics, and improve the Services. With these technologies, for example, we or our vendors may be able to tailor the Services to your needs, save your password in password-protected areas, track the pages you visit, help us manage content, and compile statistics about usage of the Services. We or our vendors also may use certain of these technologies in emails we send to you and other users to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Services, because the Services may not function properly. You can manage your consent for this website here.

Personal Information We Receive from Third Parties:

We may also collect Personal Information when it is provided to us by the vendors we use in connection with providing you the Services. We may combine the Personal Information you provide us, either directly or automatically, when you use or interact with the Services, with the Personal Information we obtain from such third parties.

How Do We Use Personal Information?

We use Personal Information for the following purposes:

To provide, maintain, improve, and enhance the Services;
To communicate with you, provide you with updates and other information related to the Services, provide information that you request, respond to comments and questions, and otherwise provide support;
To understand and analyze how you use the Services and to develop new products, services, and features;
To investigate and prevent fraud, and respond to trust and safety issues that may arise;
To process transactions with you;
To protect the safety and integrity of our users, employees, other parties, members of the public, and the Services;
For marketing purposes;
To conduct analysis and develop insights that enable us to operate, protect, make informed decisions, and report on our business;
For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
For any other purpose for which we provide notice to you.

Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so that it can no longer be used to identify you. We may use aggregated or de-identified information for any purpose, including, without limitation, to improve and add features to the Services, to conduct research, and for other similar purposes. We may also share aggregated or de-identified information with third parties, including without limitation, advertisers, promotional partners, sponsors, and event promoters. We may collect aggregated or de-identified information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use aggregated or de-identified information in anonymous or de-identified form, and we will not attempt to reidentify the information, unless required by law.

Disclosure of Personal Information

We may disclose Personal Information to the following third parties or in the following circumstances without providing further notice to you:

Affiliates: We may disclose Personal Information to our affiliated entities, including our subsidiaries.
Vendors and Other Service Providers: We may disclose Personal Information to vendors and independent contractors who perform services on our behalf, including Fourthwall, Inc., a Delaware corporation, the vendor that assists us in providing our website and ecommerce solutions to you. Our vendors and independent contractors provide such services as: data storage, analytics, billing, marketing, product content and features, customer service, data storage, security, fraud prevention, and legal services.
Safety and Protection of Us and Others: We may disclose Personal Information to appropriate third parties if we believe in good faith that doing so is necessary or appropriate to protect or defend the rights, safety, or property of us or other parties, including to defend or enforce this Privacy Policy or any other contractual arrangement between you and us.
Legal Requirements: We may disclose Personal Information to government authorities or other third parties if we believe in good faith that doing so is necessary or appropriate to comply with any law enforcement, legal, or regulatory process, such as to respond to a warrant, subpoena, court order, or other applicable laws and regulations.
Business Transfers: We may disclose Personal Information to counterparties or their service providers in any strategic transaction, reorganization, bankruptcy, receivership, or transition of service to another provider in connection with the diligence process for any such transaction.
Consent/At Your Direction: We may disclose Personal Information to nonaffiliated third parties if you give us consent to do so.

Online Analytics and Tailored Advertising

Online Analytics:

The Services may use third-party web analytics services, such as those of Google Analytics. These vendors use the sort of technology described in the “Personal Information You Automatically Provide When You Use the Services” section above to help us analyze how you use the Services, including by noting the third-party website from which you arrive. The information collected by this technology will be disclosed to or collected directly by these vendors, who use the information to evaluate your use of the Services. The Services also uses Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Tailored Advertising:

The Services also make use of third-party advertising technologies to place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Services in order to (a) inform, optimize, and serve marketing content based on past visits to our websites and other sites and (b) report how marketing content impressions and interactions with these marketing impressions are related to visits to our websites. The Services also allow other unaffiliated parties (e.g., ad networks and ad servers such as Google Analytics) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services. Those parties that use these technologies may offer you a way to opt out of targeted advertising, as described below. You may also manage cookies on your device by adjusting your browser settings.

You can learn more about how targeted advertising works and find out more about how to opt out of targeted advertising by visiting the following sites:

Network Advertising Initiative
Digital Advertising Alliance

Data Retention

We will retain your Personal Information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Residents of California

The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”), may require us to provide additional information to California residents. This section applies only to California residents and to the extent we are subject to the requirements of the CCPA.

Categories of Personal Information We Collect

Section 1 of this Privacy Policy describes the information we collect from and about you. Section 2 describes the purposes for which we use such information, and Section 3 outlines when and to whom we disclose such information. The CCPA requires us to list the Personal Information we collect by category, along with its purposes and the unaffiliated parties to whom it is disclosed.

Category of Personal Information	Purpose of Use	Categories of Third Parties to Whom We Disclose the Information
Identifiers (e.g., name, email address, and personal info from California Civil Code Section 1798.80)	Provide Services; Communicate with you (e.g., emails, support, responses); Analyze, improve Services; Process transactions; Comply with legal obligations; Protect users and Services; Conduct analysis; Prevent fraud; Marketing and advertising.	Affiliates, subsidiaries, vendors, service providers, advertising partners, legal and security entities, entities for business transactions, others with consent.
Internet network and device activity data (e.g., device type, browser type, browsing and usage data)	Same purposes as Identifiers (above)	Affiliates, subsidiaries, vendors, service providers, advertising partners, legal and security entities, business transactions, others with consent.
Financial information (e.g., payment info)	Provide Services; Process transactions; Comply with legal obligations; Protect users and Services; Prevent fraud	Service providers for payment processing; legal and security entities.
Commercial information (e.g., transaction details)	Same purposes as Identifiers (above)	Affiliates, subsidiaries, vendors, service providers, advertising partners, legal and security entities, business transactions, others with consent.
Audio or visual information (e.g., customer support calls)	Same purposes as Identifiers (above)	Affiliates, subsidiaries, vendors, service providers, legal and security entities, business transactions, others with consent.
Other information (e.g., details in emails or communications)	Depends on the additional information provided	Disclosure depends on additional information provided.

We also collect “sensitive personal information” as defined in the CCPA, such as account login credentials.

Sources of Personal Information:

Directly from you
Through your use of the Services
From affiliates, vendors, or service providers
From marketers or other users

Notice of Financial Incentives

We may offer incentives (e.g., discounts for referrals). Participation is voluntary, and you may opt out at any time. The monetary value of the incentive is based on factors like referral revenue and program expenses.

Your CCPA Rights

If you are a California resident, the CCPA provides you with the following rights:

Request Categories of Personal Information: Request details on the categories of personal information we have collected or disclosed about you, the sources of the information, the business purpose, and the categories of third parties.
Access and Copy Information: Request access to certain personal information.
Delete Information: Request deletion of certain information we have about you.
Correct Information: Request correction of inaccurate information.
Opt-Out of “Sale” or “Sharing” of Personal Information: Request to opt-out of the sale or sharing of your personal data.

You also have the right to not be discriminated against for exercising these rights. Please note that some information may be exempt from requests under applicable law.

To exercise your rights, please email us at: contact@support.martonic.tv, or call us at 1-833-484-9255. Verification of identity may be required.

Sale and Sharing of Personal Information

Under the CCPA, disclosing personal information to third parties for purposes such as analytics or advertising may be considered a “sale” or “sharing” of personal information.

Category of Personal Information	Third Parties to Whom We Have “Sold” or “Shared”
Identifiers	Advertising partners, analytics providers
Commercial information	Advertising partners, analytics providers
Internet network and device activity data	Advertising partners, analytics providers

To opt out of the sale or sharing of your information, please email us at: contact@support.martonic.tv. We also comply with opt-out preferences through the Global Privacy Control.

We do not knowingly “sell” or “share” the personal information of children under 16.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected. See Section 9 for our data retention practices.

Do Not Track

We do not respond to Do Not Track signals, as the industry is still working on standards for implementing such requests.

Shine the Light

Under California’s “Shine the Light” law, you may request information about our disclosure of your data to third parties for their direct marketing purposes. We do not share your information for such purposes.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at: contact@support.martonic.tv

Security

We use physical and electronic safeguards to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

Data Consent and Transfer

We may process and store personal data in the U.S. and other countries, which may have different privacy laws. By using our services, you consent to the transfer of your information.

Third-Party Links and Services

Our Services may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in the law, our practices, or the features of the Services. We will update the date at the beginning of the policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@support.martonic.tv